We understand that sometimes things don’t work out. That's why poshpaletteFashion offers hassle-free returns to make shopping with us worry-free.

1. Initiate Return: Email us at returns@poshpalettefashion.com  with your order number and reason for return.
2. Pack Your Item: Ensure the item is unworn, unwashed, and in its original packaging with tags.
3. Return Shipping: We recommend using a trackable shipping service, as we are not responsible for lost packages.
4. Processing Time: Once received, returns are processed within 5-7 business days, and you’ll receive an email confirmation.

Refunds will be processed to your original payment method. For exchanges, we’ll ship out your new item as soon as your return is confirmed.